Last Modified: 4/6/2018
This Policy is incorporated into and is subject to Hey!’s Terms and Conditions (Available at https://hey1.co/terms) and the End User License Agreement (Available at https://hey1.co/legal). Capitalized terms used but not defined in this Policy have the meaning given to them in Hey!’s Terms and Conditions and End User License Agreement.
What We Collect and Why
We collect and use two basic types of data – personal information and anonymous information. We may use the personal information and the anonymous information to create a third type of information, aggregate information. Aggregate information could be stored indefinitely and will be used to further improve the app. We collect the following information to help us to provide, improve and protect our Services and operate our business:
User Information. When you use the Services, you may provide and we may collect and store personally identifiable information, which is information that identifies you personally (“Personal Information”). Personal Information includes, but is not limited to your email address, name, age, phone number, profile photo, IP address, landing page, location data and referring URL, for all users upon installation and use of the Services. The User Information is deleted 60 days after the support ticket is closed.
Usage. We collect information from and about the devices you use to access and to interact with the Services, including, but not limited to, your IP address, cookie information, and the device you use. We also collect other usage information, including, without limitation, the number and frequency of visitors to the Services, and the applications, and Content you use when interacting with the Services. We also collect usage data such as, but not limited to, user settings, app usage, distance traveled, and button usage.
These types of information enable us to understand how and how often individuals use parts of the Services, which then allows us to analyze and improve the Services.
Cookies and Other Technologies. We use technologies like cookies to provide, improve, protect and promote the Services. For example, cookies are part of what lets us remember your login information for the next time you use the Services, understand how you interact with the Services, and improve the Services based on that information Cookies are small data files sent to your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. You can set most browsers not accept cookies.
Please note that your devices—depending on their settings—may also transmit location information to the Services.
How/With Whom We Share Collected Information
We may share the information we collect as described below. Otherwise, we will not disclose collected information to third parties without your permission.
Sale of Business, Financing. We may disclose or otherwise transmit your information, including Personal Information, as part of any merger, acquisition, financing, sale of assets, or similar transaction. We may also disclose or otherwise transmit your information, including Personal Information, in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
Disclosures for Our Protection and the Protection of Others. We may disclose your information to third parties if we believe such disclosure is reasonably necessary to (a) comply with any court order, law (such as U.S. copyright law), or legal process; (b) enforce or apply Hey!’s Terms and Conditions (Available at https://hey1.co/terms) and the End User License Agreement (Available at https://hey1.co/legal) (c) protect any person from death or serious bodily injury; (d) prevent fraud or abuse of the Services, of Hey!, or of our users; or (e) protect Hey!’s property rights or other legal rights.
If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving commercial email from us, and any other promotional communications that we may send to you from time to time, by sending your request to us by email at firstname.lastname@example.org or by writing to us at the address given at the end of this Policy.
Please be aware that if you opt-out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to twenty-three business days for us to process your request, and you may receive promotional communications from us that you have opted-out from during that period. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Services.
Please refer to your internet browser’s settings for additional choices you may have about certain information you disclose—for example, with respect to cookie information.
Although we may allow you to adjust your privacy settings to limit access to certain personal information, please be aware that no security measures are perfect or impenetrable. We are not responsible for circumvention of any privacy settings or security measures on the Services. We cannot and do not guarantee that your User Content or other information generated on or through the Services will not be viewed by unauthorized persons.
Third Party Services
Children Under the Age of 13
We do not intentionally gather Personal Information about anyone under the age of 13. If a child under the age of 13 submits Personal Information to Hey! and we learn that the Personal Information has been submitted without the consent of a parent or guardian, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Information from a child under 13, please contact us at email@example.com.
We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of your personally identifiable information. We cannot, however, ensure or warrant the security of any information you transmit to us or store on the Service, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through the Services if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us at firstname.lastname@example.org.
California Privacy Rights
California Civil Code Section §§ 1798.83-1798.4 permits users of our Site who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to email@example.com or write us at: P.O Box 1154, Los Altos, CA 94023-1154.
The Services are hosted in the United States. We may transfer your personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world where we maintain facilities. By using the service, you consent to the transfer of information to the U.S. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. While we use reasonable safeguards to help keep the information collected secure, we cannot ensure the security of any information you transmit to us.
If you have any questions or concerns regarding your privacy while using the Services, please send us a detailed message to firstname.lastname@example.org. We will make every effort to resolve your concerns.
Hey! LLC Data Controller
Hey! LLC Data Protection Officer